Job Description:

Professional and courteous service to flight crews, passengers and coworkers and assists all PCA departments to provide essential support services.

DUTIES AND RESPONSIBILITIES

• Coordinating aircraft services with Line staff.
• Greeting guests upon arrival and making them feel welcomed.
• Administering proper paperwork for guests.
• Being a source of information to guests on various matters such as transport, hotel and restaurant advice.
• Reserve rooms and car rentals for guests.
• Accommodating general and unique requests.
• Diffusing conflict or tense situations with guests.
• Processing payments.
• Other duties as assigned.

REQUIRED SKILLS/ABILITIES

• High school diploma or GED.
• Previous aviation experience helpful but not necessary.
• Exceptional interpersonal skills.
• Excellent time management and organizational skills.
• Conflict resolution experience.
• Patience and excellent listening skills a must.
• Ability to remain calm and courteous under pressure.
• Ability to work a flexible schedule as we are a 24/7/365 operation.
• Good attention to detail.
• Excellent written and verbal communication.
• Valid Driver’s License.
• Reliable transportation.
• Must pass the FAA and Homeland Security background checks as well as complete a pre-employment drug screening.

PHYSICAL REQUIREMENTS

• Ability to lift up to 50 lbs and assist a passenger in a wheelchair
• Pass Drug Screen/Background Check

Salary - $16-$17 per hour plus full benefits after probation period

Please email resume with cover letter and pay requirements to info@DurkeePersonnel.com.

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